TERMS AND CONDITIONS

CoEfficient Limited

Version 1.0 (May 2022).

1.                  Interpretation

1.1               Definitions . In these Conditions, the following definitions apply:

Business Day: a day (other than a Saturday, Sunday or public holiday) when banks in London are open for business.

Charges: the charges payable by the Client for the supply of the Services in accordance with clause 5.

Commencement Date: the date for commencement of the Services as stated in the Engagement Letter.

Conditions: these terms and conditions as amended from time to time in accordance with clause 14.7.

Contract: the contract between the Company and the Client for the supply of Services in accordance with the Engagement Letter and these Terms and Conditions.

Client: the person, company or organisation identified as the client in the Engagement Letter.

Company: CoEfficient Limited, a limited company registered in Guernsey with company number 70861

Company Materials:   all materials, equipment, documents and other property of the Company, specifically but not exclusively the application webite.

End Date: the date for termination of the Services as stated in the Engagement Letter.

Engagement Letter: the Company’s letter of engagement addressed to the Client;

Intellectual Property Rights: patents, rights to inventions, copyright and related rights, trade marks, business names and domain names, rights in get-up, goodwill and the right to sue for passing off, rights in designs, database rights, rights to use, and protect the confidentiality of, confidential information (including know-how), and all other intellectual property rights, in each case whether registered or unregistered and including all applications and rights to apply for and be granted, renewals or extensions of, and rights to claim priority from, such rights and all similar or equivalent rights or forms of protection which subsist or will subsist now or in the future in any part of the world. Specifically, although not limited to, all aspects related to the Application webite, and any associated trade names or Trademarks ™® the model, the assessment, its methodology, its analysis and benchmarking.

Services: the services to be provided by the Company to the Client as described or referred to in the Engagement Letter.

 

1.2               Construction . In these Terms and Conditions, the following rules apply:

(a)            a person includes a natural person, corporate or unincorporated body (whether or not having separate legal personality);

(b)            a reference to a party includes its successors or permitted assigns;

(c)             a reference to a statute or statutory provision is a reference to such statute or statutory provision as amended or re-enacted. A reference to a statute or statutory provision includes any subordinate legislation or regulation made under that statute or statutory provision, as amended or re-enacted;

(d)            any phrase introduced by the terms including, include, in particular or any similar expression, shall be construed as illustrative and shall not limit the sense of the words preceding those terms; and

(e)            a reference to writing or written does not include e-mails unless specified.

2.                  The engagement

2.1               The engagement of the Company by the Client is governed by the terms of the Engagement Letter and these Terms and Conditions subject to any variations agreed in writing by the Company and the Client in accordance with clause 14.7 of these Terms and Conditions. The foregoing shall apply exclusively to the provision of the Services and shall take precedence over any terms and conditions which the Client seeks to impose whether by any purchase order or otherwise or which are or may be implied by trade, custom, practice or course of dealing.

2.2               The Engagement shall be deemed to have commenced on the Commencement Date and shall continue until the End Date unless terminated earlier in accordance with clause 10 of these Terms and Conditions.

2.3               The Contract constitutes the entire agreement between the parties. The Client acknowledges that it has not relied on any statement, promise, representation, assurance or warranty made or given by or on behalf of the Company, which is not set out in the Contract.

2.4               Any samples, drawings, descriptive matter or advertising issued by the Company, and any descriptions or illustrations contained in the Company's catalogues or brochures, are issued or published for the sole purpose of giving an approximate idea of the Services described in them. They shall not form part of the Contract or have any contractual force.

2.5               The Client acknowledges that the Services do not constitute legal advice and that the Company does not provide nor purport to provide legal advice. No aspect of the Services should be construed as legal advice. The Client should rely solely on its own legal advisers for legal advice.

2.6               The Client acknowledges that measurements of business performance is not an absolute science and whilst every effort has been put into creating a sound and evidence-based scientific methodology, measuring business performance remains somewhat subjective and the application webite reflects this in its essence as a tool that measures perception.

 

2.7        In the event of a conflict between the terms of the Engagement Letter and these Terms and Conditions, the Engagement letter shall take precedence to the extent of that conflict.

3.                  Supply of Services

3.1               The Company warrants to the Client that the Services will be provided using reasonable care and skill.

3.2               The Company shall use all reasonable endeavours to meet any performance dates specified in the Engagement Letter, but any such dates shall be estimates only and time shall not be of the essence for performance of the Services.

3.3               The Company shall have the right to make any changes to the Services, which are necessary to comply with any applicable law or safety requirement, or which do not materially affect the nature or quality of the Services, and the Company shall notify the Client in any such event.

3.4               The Client acknowledges that the provision of the Services does not guarantee the success of any regulatory inspection, application or other review and the Company gives no warranties in regard to any particular application or inspection.

3.5               The Company does not warrant that the Application webite is an absolute measure of business performance, however is, as described, an indicator of certain aspects of business performance noted as part of the said model.

4.                  Client's obligations

4.1               The Client shall:

(a)            ensure that any information it provides to the Company is complete and accurate;

(b)            co-operate with the Company in all matters relating to the Services;

(c)             provide the Company, its employees, agents, Companys and subcontractors, with access to the Client's premises, office accommodation and other facilities as reasonably required by the Company;

(d)            provide the Company with such information and materials as the Company may reasonably require in order to supply the Services, and ensure that such information is accurate in all material respects;

(e)            obtain and maintain all necessary licences, permissions and consents which may be required before the date on which the Services are to start;

(f)              keep and maintain safely and securely any Company Materials which may come into its possession from time to time and not dispose of or use the Company Materials other than in accordance with the Company's written permission.

4.2               If the Company's performance of any of its obligations under the Contract is prevented or delayed by any act or omission by the Client or failure by the Client to perform any relevant obligation ( Client Default ):

(a)            the Company shall without limiting its other rights or remedies have the right to suspend performance of the Services until the Client remedies the Client Default, and to rely on the Client Default to relieve it from the performance of any of its obligations to the extent the Client Default prevents or delays the Company's performance of any of its obligations;

(b)            the Company shall not be liable for any costs or losses sustained or incurred by the Client arising directly or indirectly from the Company's failure or delay to perform any of its obligations as set out in this clause 4.1; and

(c)             the Client shall reimburse the Company on written demand for any costs or losses sustained or incurred by the Company arising directly or indirectly from the Client Default.

5.                  Charges and payment

5.1               The Charges for the Services shall be those specified in the Engagement Letter.

5.2               The Company shall be entitled to charge the Client for any expenses reasonably incurred by it in connection with the Services (including, but not limited to, travelling expenses, hotel costs, subsistence and any associated expenses) as specified in the Engagement Letter.

5.3               The Company reserves the right to increase its Charges from time to time provided it gives the Client not less than 30 days written notice before the proposed date of the increase. If such increase is not acceptable to the Client, it shall notify the Company in writing within 14 days of the date of the Company's notice and the Company shall have the right without limiting its other rights or remedies to terminate the Contract by giving 14 days written notice to the Client.

5.4               The Company shall invoice the Client [on commencement of the Services OR [weekly/monthly] in advance OR as specified in the Engagement Letter] remembering that the Engagement Letter takes preference.

5.5               The Client shall pay each invoice submitted by the Company:

(a)            within [14] days of the date of the invoice; and

(b)            in full and in cleared funds to a bank account nominated in writing by the Company, and

(c)             time for payment shall be of the essence of the Contract.

5.6               If the Client fails to make any payment due to the Company under the Contract by the due date for payment, then the Company has the right to remove access to the Application webite until such time as any outstanding fees have been received.

5.7               The Client shall pay all amounts due under the Contract in full without any set-off, counterclaim, deduction or withholding (except for any deduction or withholding required by law).

6.                  Intellectual property rights

6.1               All Intellectual Property Rights in or arising out of or in connection with the Services shall be owned by the Company.

Specifically, although not limited to, all aspects related to the Application webite and any associated trade names or Trademarks™®, the model, the assessment, its methodology, its analysis and benchmarking.

6.2               The Company grants to the Client a limited licence to use the forgoing Intellectual Property Rights to the extent necessary for the Client to have the benefit of the Services provided.

6.3               Upon the termination of the Licence Period the Company may, in its absolute discretion, request that the Client returns to the Company any intellectual property that the Client has in its possession and the Client shall take all reasonable steps to ensure that such property are returned to the Company as soon as practicable upon receiving notice of such a request.

6.4               The Client acknowledges that, in respect of any third party Intellectual Property Rights, the Client's use of any such Intellectual Property Rights is conditional on the Company obtaining a written licence from the relevant licensor on such terms as will entitle the Company to license such rights to the Client.

6.5               All Company materials are the exclusive property of the Company.

7.                  marketing

7.1               The Client agrees to the use of its name and logo, along with any agreed testimonial in electronically transmitted and printed marketing material of the Company as a client of the Company.

7.2               The Company agrees that the Client may include the Company’s logo in appropriate context in marketing materials of the Client in respect of the Client’s Products that use the Services, subject to the relevant regulatory requirements that apply to the Company in Guernsey and elsewhere.

8.                  Confidentiality

A party ( receiving party ) shall keep in strict confidence all technical or commercial know-how, specifications, inventions, processes or initiatives which are of a confidential nature and have been disclosed to the receiving party by the other party ( disclosing party ), its employees, agents or subcontractors, and any other confidential information concerning the disclosing party's business, its products and services which the receiving party may obtain. The receiving party shall only disclose such confidential information to those of its employees, agents and subcontractors who need to know it for the purpose of discharging the receiving party's obligations under the Contract, and shall ensure that such employees, agents and subcontractors comply with the obligations set out in this clause as though they were a party to the Contract. The receiving party may also disclose such of the disclosing party's confidential information as is required to be disclosed by law, any governmental or regulatory authority or by a court of competent jurisdiction. This clause 8 shall survive termination of the Contract.

9.                  Limitation of liability:

9.1               Nothing in the Contract shall limit or exclude the Company's liability for:

(a)            death or personal injury caused by its negligence, or the negligence of its employees, agents or subcontractors;

(b)            fraud or fraudulent misrepresentation; or

(c)             breach of the terms implied by The Trading Standards (Enabling Provisions) (Guernsey) Law 2009 and the consumer protection ordinance.

9.2               Subject to clause 9.1:

(a)            the Company shall under no circumstances whatever be liable to the Client, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, for any:

(i)                  loss of or harm to reputation or goodwill;

(ii)                 loss of business;

(iii)                loss of profit (whether direct or not);

(iv)               regulatory failure; or

(v)                 indirect or consequential loss,

in each case  arising under or in connection with the Contract; and

(b)            the Company's total liability to the Client in respect of all other losses arising under or in connection with the Contract, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, shall in no circumstances exceed the aggregate amount of charges paid by the Client to the Company under the Contract.

9.3               This clause 9 shall survive termination of the Contract.

10.              Termination

10.1           Without limiting its other rights or remedies, either party may terminate the Contract by giving the other party three months' written notice or that which may be prescribed in the Engagement Letter.

10.2           Without limiting its other rights or remedies, either party may terminate the Contract with immediate effect by giving written notice to the other party if:

(a)            the other party commits a material breach of any term of the Contract and (if such a breach is remediable) fails to remedy that breach within 14 days of that party being notified in writing to do so;

(b)            the other party suspends, or threatens to suspend, payment of its debts or is unable to pay its debts as they fall due or admits inability to pay its debts or is deemed unable to pay its debts within the meaning of The Companies (Guernsey). Law , 2008 and the Companies (Guernsey) Law, 2008 (Insolvency) (Amendment) Ordinance, 2020;

(c)             the other party commences negotiations with all or any class of its creditors with a view to rescheduling any of its debts, or makes a proposal for or enters into any compromise or arrangement with its creditors other than (where a company) for the sole purpose of a scheme for a solvent amalgamation of that other party with one or more other companies or the solvent reconstruction of that other party;

(d)            a petition is filed, a notice is given, a resolution is passed, or an order is made, for or in connection with the winding up of that other party (being a company) other than for the sole purpose of a scheme for a solvent amalgamation of that other party with one or more other companies or the solvent reconstruction of that other party;

(e)            a creditor or encumbrancer of the other party attaches or takes possession of, or a distress, execution, sequestration or other such process is levied or enforced on or sued against, the whole or any part of its assets and such attachment or process is not discharged within [14] days;

(f)              an application is made to court, or an order is made, for the appointment of an administrator or if a notice of intention to appoint an administrator is given or if an administrator is appointed over the other party (being a company);

(g)            the holder of a qualifying floating charge over the assets of that other party (being a company) has become entitled to appoint or has appointed an administrative receiver;

(h)            a person becomes entitled to appoint a receiver over the assets of the other party or a receiver is appointed over the assets of the other party;

(i)              any event occurs or proceeding is taken with respect to the other party in any jurisdiction to which it is subject that has an effect equivalent or similar to any of the events mentioned in clause 10.2(b) to clause 10.2(h) (inclusive);

(j)              the other party suspends or ceases, or threatens to suspend or cease, to carry on all or a substantial part of its business.

10.3           Without limiting its other rights or remedies, the Company may terminate the Contract with immediate effect by giving written notice to the Client if the Client fails to pay any amount due under this Contract on the due date for payment and fails to pay all outstanding amounts within 10 days after being notified in writing to do so.

10.4           Without limiting its other rights or remedies, the Company may suspend provision of the Services under the Contract or any other contract between the Client and the Company if the Client becomes subject to any of the events listed in clause 10.2(b) to clause  10.2(i)  or the Company reasonably believes that the Client is about to become subject to any of them, or if the Client fails to pay any amount due under this Contract on the due date for payment.

11.              Consequences of termination

On termination of the Contract for any reason:

(a)           the Client shall immediately pay to the Company all of the Company's outstanding unpaid invoices and interest and, in respect of Services supplied but for which no invoice has been submitted, the Company shall submit an invoice, which shall be payable by the Client immediately on receipt;

(b)            the Client shall return all of the Company Materials. If the Client fails to do so, then the Company may enter the Client's premises and take possession of them. Until they have been returned, the Client shall be solely responsible for their safe keeping and will not use them for any purpose not connected with this Contract;

(c)             the accrued rights, remedies, obligations and liabilities of the parties as at expiry or termination shall be unaffected, including the right to claim damages in respect of any breach of the Contract which existed at or before the date of termination or expiry; and

(d)            clauses which expressly or by implication survive termination shall continue in full force and effect.

12.              Force majeure

12.1           For the purposes of this Contract, Force Majeure Event means an event beyond the reasonable control of the Company including but not limited to strikes, lock-outs or other industrial disputes (whether involving the workforce of the Company or any other party), death or serious illness of an officer or employee of the Company, failure of a utility service or transport network, act of God, war, riot, civil commotion, malicious damage, compliance with any law or governmental order, rule, regulation or direction, accident, breakdown of plant or machinery, fire, flood, storm or default of the Company’s suppliers or subcontractors.

12.2           The Company shall not be liable to the Client as a result of any delay or failure to perform its obligations under this Contract as a result of a Force Majeure Event.

12.3           If the Force Majeure Event prevents the Company from providing any of the Services for more than 30 days, the Company shall, without limiting its other rights or remedies, have the right to terminate this Contract immediately by giving written notice to the Client.

13.              Data protection

13.1           The Company is both a data controller and a data processor, as defined under the General Data Protection Regulation and the Data Protection (Bailiwick of Guernsey) Law, 2017.

13.2           The Company will act responsibly and in accordance with its Data Protection and Privacy Policy, which can be found on its website at www.CoEfficient.com.

14.              General

14.1           Assignment and other dealings.

(a)            The Company may at any time assign, transfer, mortgage, charge, subcontract or deal in any other manner with all or any of its rights under the Contract and may subcontract or delegate in any manner any or all of its obligations under the Contract to any third party or agent.

(b)            The Client shall not, without the prior written consent of the Company, assign, transfer, mortgage, charge, subcontract, declare a trust over or deal in any other manner with any or all of its rights or obligations under the Contract.

14.2           Notices.

(a)            Any notice  to be given to a party under or in connection with the Contract shall be in writing, addressed to that party at its registered office (if it is a company) or its principal place of business (in any other case) or such other address as that party may have specified to the other party in writing in accordance with this clause, and may be delivered personally, sent by pre-paid first class post or other next working day delivery service or commercial courier.

(b)            A notice or other communication shall be deemed to have been received: if delivered personally, when left at the address referred to in clause 14.2(a); if sent by pre-paid first class post or other next working day delivery service, at 9.00 am on the second Business Day after posting; if delivered by commercial courier, on the date and at the time that the courier's delivery receipt is signed.

(c)             The provisions of this clause shall not apply to the service of any proceedings or other documents in any legal action.

14.3           Severance.

(a)            If any provision or part-provision of the Contract is or becomes invalid, illegal or unenforceable, it shall be deemed modified to the minimum extent necessary to make it valid, legal and enforceable. If such modification is not possible, the relevant provision or part-provision shall be deemed deleted. Any modification to or deletion of a provision or part-provision under this clause shall not affect the validity and enforceability of the rest of the Contract.

(b)            If any provision or part-provision of this Contract is invalid, illegal or unenforceable, the parties shall negotiate in good faith to amend such provision so that, as amended, it is legal, valid and enforceable, and, to the greatest extent possible, achieves the intended commercial result of the original provision.

14.4           Waiver. A waiver of any right under the Contract or law is only effective if it is in writing and shall not be deemed to be a waiver of any subsequent breach or default. No failure or delay by a party in exercising any right or remedy provided under the Contract or by law shall constitute a waiver of that or any other right or remedy, nor shall it prevent or restrict its further exercise of that or any other right or remedy. No single or partial exercise of such right or remedy shall prevent or restrict the further exercise of that or any other right or remedy.

14.5           No partnership or agency. Nothing in the Contract is intended to, or shall be deemed to, establish any partnership or joint venture between the parties, nor constitute either party the agent of the other for any purpose. Neither party shall have authority to act as agent for, or to bind, the other party in any way.

14.6           Third parties. A person who is not a party to the Contract shall not have any rights to enforce its terms.

14.7           Variation. Except as set out in these Conditions, no variation of the Contract, including the introduction of any additional terms and conditions, shall be effective unless it is agreed in writing and signed by the Company.

14.8           Governing law. This Contract, and any dispute or claim arising out of or in connection with it or its subject matter or formation (including non-contractual disputes or claims), shall be governed by, and construed in accordance with the laws of Guernsey.

14.9           Jurisdiction . Each party irrevocably agrees that the courts of Guernsey shall have exclusive jurisdiction to settle any dispute or claim arising out of or in connection with this Contract or its subject matter or formation (including non-contractual disputes or claims).